Legal
Refund policy
How refunds may work for physical goods, services, digital content, courses, balance transfers, and support‑mediated disputes.
General
Support reviews each refund request considering product type, whether access already issued, fulfilment stage, and applicable consumer regulations.
Digital content
After digital delivery is completed, refunds may be limited unless required otherwise by law once the purchaser could consume the asset.
Creator goods
Refunds rely on listing terms and statutes governing that relationship; off‑platform deals finalized in chat settle between the participants.
Paid services
AI or generated workloads may qualify for discretionary credits if outages or platform defects prevented fulfilment altogether.